PRIVACY & COOKIE POLICY

Belle Vie Voyages LLC, doing business as Hebert Expeditions ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, hebertexpeditions.com, or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

Inquire about travel services

Book travel arrangements

Fill out forms on our website

Communicate with us

This information may include:

Name

Email address

Phone number

Billing address

Date of birth

Gender

Passport information

Travel preferences

Information about other travelers in your party

We may also automatically collect certain data, including:

IP address

Browser type

Device information

Website usage data

2. How We Use Your Information

We use your information to:

Provide and manage travel planning services

Process bookings and payments

Communicate with you regarding your trips

Send marketing and promotional emails

Improve our website and services

Comply with legal obligations

3. Sharing Your Information

We may share your information with trusted third parties when necessary, including:

Travel suppliers (airlines, hotels, tour operators)

Payment processors

Technology providers (such as GoHighLevel/LeadConnector, Ivorey, and Travefy)

Affiliate partners for tracking referrals

We do not sell your personal information.

4. Data Retention

We retain your personal information only as long as necessary to:

Provide services

Meet legal and accounting requirements

Resolve disputes

5. Your Rights

You have the right to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your data

To make a request, contact us at: [email protected]

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

Belle Vie Voyages LLC (dba Hebert Expeditions)
Hampton, Virginia, United States
Email: [email protected]

This Cookie Policy explains how Hebert Expeditions uses cookies and similar tracking technologies on hebertexpeditions.com.

1. What Are Cookies?

Cookies are small data files stored on your device when you visit a website. They help websites function properly, improve user experience, and provide insights into how visitors interact with the site.

2. Why We Use Cookies

We use cookies to:

Ensure website functionality

Remember user preferences

Process bookings and forms

Analyze website performance

Track affiliate referrals

3. How We Use Cookies

We use cookies and similar technologies through platforms including GoHighLevel (LeadConnector), Ivorey, and integrated tools to:

Track user sessions

Store form data

Enable booking and checkout processes

Support communication tools such as chat widgets

4. Types of Cookies We Use

Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled.

Examples include:
msgsndr_id, mp, tr, provider, hltimer_arrival, user-email, user-billing-id, cookie-config, am_id, am_fingerprint

These cookies help with user identification, order processing, affiliate tracking, and session management.

Functional Cookies
These cookies enhance your experience and remember your preferences.

Examples include:
lead-connecter-text-widget-input-values, wl, ln_url

These cookies support chat functionality, saved inputs, and navigation.

Analytics and Tracking Cookies
These cookies help us understand how visitors interact with our website.

Examples include:
v2_session_history_, v2_history_, v3_first_session_event_

These cookies track user behavior, session activity, and website performance.

5. Cookies with Variable Names

Some cookies may include dynamic identifiers, such as:

hl_timer_

user_data_

v2_contact_session_

v2_user_session_event_

cart_details_

couponSessionId_

location_

These cookies are used for session tracking, booking processes, and personalization.

6. eCommerce and Form Cookies

We use cookies to support booking and inquiry forms, including:

storeInfo, token_, pmt_, user_

billingaddress

formData-*

submissionResponse-*

These cookies store booking details, form responses, and checkout information to ensure a smooth user experience.

7. Third-Party Cookies

We may use third-party services such as:

Google (for reCAPTCHA security verification)

Payment processors

Affiliate tracking systems

These third parties may place cookies on your device to provide their services.

8. Managing Cookies

You can control or disable cookies through your browser settings. However, disabling cookies may affect website functionality.

9. Do We Serve Targeted Advertising?

We do not currently use cookies for targeted advertising. However, we may implement advertising tools in the future.

10. How Often We Update This Cookie Policy

We may update this Cookie Policy from time to time. Changes will be posted with an updated effective date.

11. Consent

By using our website, you consent to the use of cookies as described in this policy.

12. Contact Us

If you have questions about this Cookie Policy, contact us at:
[email protected]